Job Title: Inside Sales Manager
Industry Sector: Ingredients/Functional Foods
Job Categories: Sales - Inside

 Contact Information
Company Name: OmniActive Health Technologies, Inc.
  Address: 67 East Park Place, Suite 500
Morristown, NJ 07960
United States
  Company Phone: 8665883629
Web Site:

Job Description
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The Position: Inside Sales Manager

Inside Sales & Customer Service Manager ▪ Nutritional Innovations & SolutionsMorristown, NJ

OmniActive Health Technologies, Inc. ( is a global organization which offers a wide range of premium and branded ingredients to address complex challenges for customers in the dietary supplement and functional food and beverage spaces. OmniActive brings added value, with a focus on healthy living as well as healthy aging through IP-protected, science-backed branded ingredients from natural sources.

OmniActive has a 100% subsidiary in Morristown, New Jersey as well as a strong R&D and production bases in India with multiple manufacturing facilities. We have established operational excellence through various internal systems including vertical integration to ensure quality, traceability and reliability of supply, as well as corporate social responsibility initiatives. Our strong tradition of delivering unique solutions has brought measurable success for our customers in differentiating in a crowded marketplace.

OAHT has over 350 employees world-wide, working in multiple locations in various geographies to grow in strategic, key markets. Passion, creativity and hard work are integral to our unique brand of success. Understanding ethos, values and principles while focused on achievement-oriented projects driven by cross functional teams is an essential trait in our employees and we continue to support their efforts and goals by promoting professional growth and well-being.

Position Overview

The Inside Sales Manager position is a great opportunity to join a growing team in a dynamic environment. This is a strategically important position, responsible for liaising between various customers and internal marketing, sales and supply chain management operations. The Inside Sales Manager is responsible for direct sales from potential and existing customers, and is the primary driver in the analysis of customer data, making recommendations to sales & marketing, and executing customer service initiatives to achieve the desired customer satisfaction. In this role, the candidate will address orders, follow-up on various queries, complaints, errors and other issues.

This position requires advanced analytical skills and technical knowledge of the nutritional industry, as well as excellent interpersonal and communication skills as you will be working with cross-functional teams located in various regions.


·        Sell products and services to identified potential and existing customers of a certain profile

·        Keep abreast of new company products and services

·        Investigate customer’s problems and find solutions

·        Support the sales teams in resolution of various customer complaints, queries, or other issues

·        Ask customers to provide regular feedback to achieve desired customer service satisfaction

·        Analyze data and statistics related to customer service, identify and display the trends to create a comprehensive plan to address areas of improvement ie: use of social media

·        Compile and print reports on overall customer satisfaction

·        Work with management on customer service initiatives


Candidate Profile

The ideal candidate will be from the dietary supplemental sectors or from industries in the B2B space dealing in various health benefits categories. Strong technical sales and customer service experience are a plus, in addition to these qualifications:

·        Minimum bachelor’s degree, preferably in a science field

·        Minimum of 2 years sales experience in nutritional/food ingredients industry, is a plus

·        Understanding of inside sales in a B2B environment

·        Knowledge of CRM software is a must



·        Must be a quick customer relationship builder, creating a high customer service satisfaction level

·         Quick learner and able to adapt to new working environment

·         Ability to handle a global customer base

·         Excellent communication skills – a clear and persuasive verbal and written presenter

·         In depth knowledge and understanding of business processes

·         A results-oriented self-starter with a very positive service focused attitude

·         Must work well in a cross-functional team setting

·         Strong technical, analytical, and influencing skills

·         Strong MS office skills; e.g. Excel, PPT

·         Some travel requirements


Reports To: Regional Sales Manager, Nutritional Innovations & Solutions

Job Location: Morristown, NJ
Country: United States
Position Type: Full Time
Employee May Telecommute: No
Job seekers must live within: No preference
Required to Relocate:
Required to Travel: Yes
Minimum Experience Required: 3-5 years


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