Job Title: Store Director
Industry Sector: Natural/Organic Food & Beverage
Job Categories: Management - Team

 Contact Information
Company Name: Winter Ridge Natural Foods Market
  Address: 703 W Lake Street
Sandpoint, ID 83864
United States
  Company Phone: 208-265-8135
Web Site:

Job Description
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The Position: Store Director


Store Director 

Reports to Owner  

Full Time, Exempt 

Prepared: 7/10/2017 



The Store Director supports the mission and vision of Winter Ridge by leading and developing store managers and team members and collaborating with the Operations Manager and Leadership Team. He/She ensures legendary customer service, effective communication throughout the store and ensures the team has the support they need to flourish. 



1.      General 

a.      Ensure the highest retail standards for store execution and cleanliness are being met or exceeded at all times. 

b.      Promote exceptional communication 

c.      To know and enforce the company’s policies and procedures 

d.      Keep the owner and leadership team informed and up to date on issues, changes, etc.  

e.      Provide ideas and suggestions that contribute to the growth of the store 

2.      Leadership 

a.      Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale. 

b.      Use expertise to positively influence situations and effectively communicate ideas and changes to team members. 

c.      Lead in understanding, implementing, and living the company mission and vision. 

d.      Inspire team members by setting clear expectations and accountability. 

e.      Provide coaching and practical application for financial and P&L gains. 

3.      People Management 

a.      Select, train, develop, mentor, motivate and counsel team members in a manner that builds and sustains a high-performance team and minimizes turnover. 

b.      Support team member growth and development by promoting a culture of training and accountability. 

c.      Develop, utilize and provide consistency in human resource practices, including but not limited to annual reviews, new employee orientation, employee records, legal and compliance, benefits, etc. 

d.      Provide knowledge and support to ensure team members understand financial goals, their roles and help remove obstacles to their success. 

e.      Identify and develop future store leaders. 

4.      Customer Service Management 

a.      Use creative and innovative thinking to build sales and legendary customer service. 

b.      Effectively address customer problems. 

c.      Successfully adapt to the market and local competition. 

5.      Team Player 

a.      Collaborate with the leadership team (Operations Manager, Marketing Manager, Finance and owner to analyze data and make decisions. 

b.      Step into departments as needed and assist the management team to be successful. 


Qualifications, Required Behaviors, and Skills: 

·        3+ years of store leadership and/or people management experience 

·        2+ years of department or organizational management/leadership experience (preferred) 

·        Understanding and management of a Profit and Loss (P&L) or finances, including budgeting – financial acumen 

·        Microsoft computer experience 

·        Excellent verbal and written communication skills 

·        Strong organizational skills 

·        Ability to prioritize and delegate tasks effectively 

·        Ability to multi-task, show excellent follow-through and see the big picture 

·        Excellent interpersonal, motivation, team building and leadership skills 

·        Possess sound judgement and the ability to remain level headed and fair minded  

·        Aptitude for handling conflict in a respectful and professional manner 

·        High energy, enthusiastic, and displays an affinity for our products, mission and philosophy 

·        Ability to work a flexible schedule including nights, weekends, and holidays as needed 

·        Able to stand for long periods of time 

·        Able to lift 50 pounds 



·        Health Insurance  

·        401K opportunities 

·        Two weeks paid vacation 

·        Sick Pay 

·        Store Discount 


Winter Ridge is located in Sandpoint, Idaho, one of the most beautiful small towns in the country, with access to world class skiing and one of the largest lakes west of the Mississippi. Our culture is a reflection of these surroundings, harmonizing health and wellness with a refreshingly authentic lifestyle.

Job Location: Sandpoint, ID
Country: United States
Position Type: Full Time
Employee May Telecommute: No
Job seekers must live within: No preference
Required to Relocate: Yes
Required to Travel: No
Minimum Experience Required: 3-5 years

Contact Name: Kelli West


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