Job Title: Verification Specialist (Non-GMO and Organic)
Industry Sector: Ingredients/Functional Foods, Natural/Organic Food & Beverage, Natural/Organic Home Care, Natural/Organic Personal Care/HABA, Supplements/OTC, Sustainable/Earth-Friendly
Job Categories: Customer Service
Quality Assurance/Control

 Contact Information
Company Name: Where Food Comes From
  Address: 202 6th Street
Castle Rock, CO 80104
United States
  Company Phone: 866-395-5883
Web Site: http://www.wherefoodcomesfrom.com

Job Description
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The Position: Verification Specialist (Non-GMO and Organic)

Job Title: 

Customer Verification Specialist (Non-GMO and Organic focus) 

Roles and Responsibilities: 

  • • Serve as the first line of superior customer service 
  • • Specialize in Non-GMO Project Verification and/or Organic Certification 
  • • Address potential and existing customer questions about Non-GMO and Organic programs 
  • • Assist customers in preparing for Non-GMO and/or Organic audits 
  • • Communicate with auditors 
  • • Review audits for compliance to Non-GMO and/or Organic standards 
  • • Assist customers with corrective actions if necessary 
  • • Compile audit findings into audit reports 
  • • Issue approval certificates and/or letters of compliance 
  • • Collect and report customer feedback 
  • • Other duties as assigned 

Required Skills: 

  • • Non-GMO Project and/or Organic Certification experience 
  • • Bachelor’s Degree in applicable area 
  • • Excellent knowledge of Microsoft Office 
  • • Exceptional communication skills 
  • • Strong sense of urgency towards customer service and task management 
  • • Self-motivated with a desire for continuous learning 
  • • Ability to multi-task and manage priorities effectively and efficiently 
  • • Must have a positive, solution-oriented attitude and be a team player 

Working Conditions: Primarily in an office environment. Due to the nature of this position, it is necessary that you are in the office Monday through Friday from 8am to 5pm, with additional hours possible. Additionally, due to the nature of the information handled within this position, complete confidentiality and refrain from conflict of interest is demanded, and failure to adhere to these requirements is a terminable offense. We are a company that encourages self-starters and we reward highly motivated employees. There is opportunity for growth within this position for the individual who consistently excels in their performance.

Job Location: Castle Rock, CO
Country: United States
Position Type: Full Time
Employee May Telecommute: No
Job seekers must live within: No preference
Required to Relocate: Yes
Required to Travel: No
Minimum Experience Required: 1-3 years


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