Job Title: Inside Sales Representative
Industry Sector: Supplements/OTC
Job Categories: Sales - Inside

 Contact Information
Company Name: Wiley's Finest Wild Alaskan Fish Oil
  Address: PO Box 1665
Coshocton, OH 43812
United States
  Company Phone: 855.514.4088
Web Site: http://www.wileysfinest.com

Job Description
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The Position: Inside Sales Representative

Be a part of the exciting brand of Wiley's Finest Wild Alaskan Fish Oil Supplements! Wiley's Finest is a truly American made brand of Omega-3 supplement proudly purified in Ohio from Wild Alaskan Fish Oil all 100% caught in the USA. Be a part of this exciting opportunity to work with our sales team in supporting our nationwide broker network and our retailers from coast to coast. Learn more about our brand at www.wileysfinest.com


  • Minimum of 3-5 years of experience working in sales, customer service, or similar customer facing position is required.
  • High School Diploma, GED, or equivalent is required; a Bachelor's degree is strongly preferred.
  • Some experience working in a retail environment is required.
  • Excellent phone skills, personable attitude, and comfort in interacting with a wide variety of customers and/or vendors is required.
  • Ability to multi-task and manage priorities effectively
  • Self-starter, extremely organized and detailed-oriented with strong commitment to accuracy
  • Must have good written and verbal communication skills. Must be able to follow instructions and work independently.
  • Ability to work both independently and as a team player
  • Exceptional follow-up and follow-through skills
  • Effectively communicate and make best use of interpersonal skills.
  • Must be able to type a minimum of 30 WPM
  • Must be comfortable with data entry. Accuracy, good spelling, and document formatting skills are a must.
  • A high comfort level with Microsoft Office, esp. Excel is required


  • Customer Service – Responsible for answering incoming calls, providing sales support, and becoming an expert about Wiley’s Finest brand products. May be required to assist in the preparation of shipments to customers. Is able to answer questions, address complaints, process returns, complete AER paperwork, and provide customer service to both consumers and retailers.
  • Inside Sales Support – Assists Wiley’s Finest Sales team in supporting customer interactions: receives customer orders, generates sales orders, tracks shipments and provides status updates to brokers and customers. Provides any other clerical assistance that sales requires. Performs routine data polishing and scrubbing tasks.
  • Event, Tradeshow and Retail Demo support – Attends WF events, tradeshows, and retail demos as is required by Sales.
  • Onsite Sales Support - From time to time, customer service rep may be required to visit customers with Sales Manager, Marketing Manager, or other sales leadership.
  • General Clerical Support - Provides general assistance and support of clerical tasks: writing reports, generating speadsheets, maintaining files and records.
  • Duties are mostly routine, requiring good judgment and experience to successfully accomplish tasks with daily interaction and management with supervisor.

Physical Requirements: 

While performing the duties of the job, the employee is regularly required to walk, climb stairs sit for extended periods of time, use hands and arms for work, talk and hear. The employee may need to occasionally lift or move up to 25lbs.

Travel Requirements:

The Inside Sales Representative will be based at the 545 Walnut Street Coshocton, OH facility.

20% travel to visit customers, industry trade shows, training events and conferences is expected. This may go up or down based on the individual year. Attendance of all major industry tradeshows at which Wiley’s Finest is an exhibitor is expected. Regular travel is not expected to exceed Twenty (20) business days per year.

Shift and Hours:

Standard salaried position with normal working hours of 8:00AM to 5:00PM, Monday through Friday totaling approximately 2080hrs per year. A typical year will involve working 4-6 weekends, although this may vary. Comp time will be offered and allowances made to be respectful of personal life and family time. 

Intermittent overtime work will be required from time to time, for travel support, to entertain customers and clients for breakfast or dinner meetings, and to prepare documents or material for sales meetings with clients.    

Job Location: Coshocton, OH
Country: United States
Position Type: Full Time
Employee May Telecommute: No
Job seekers must live within: No preference
Required to Relocate: Yes
Required to Travel: Yes
Minimum Experience Required: 1-3 years


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