Company Information

Company Name: Vega
  Address: 101-3001 Wayburne Drive
Burnaby, MA V5G4W3
  Company Phone:
Web Site:
  Company Description:

About VEGA

Vega is a high-growth, natural health food and supplement company on Profit Magazine’s Profit 100 list of fastest growing companies the last five years with a passion for people. Our premium, award-winning brand is at the forefront of the plant-based, whole food revolution. Named one of Canada’s Best Workplaces in Canada for 2014, we honor a triple bottom line approach to business placing emphasis on people, planet and performance. Join a great team atmosphere with a driven, vivacious group of people.


Reporting to the Regional Sales Manager, the Account Manager focuses on building relationships with and providing exceptional customer service to retailers and consumers. This position will have close interaction with other departments within Vega in order to effectively facilitate the transfer of information.

You take customer service and sales seriously, but have fun at work with the Vega team! You value integrity, customer service; you take ownership and show initiative in everything you do and are performance driven. You not only love the culture, but contribute to it. Health and fitness is not something you read about, but something you live.


This full-time position is responsible for retail accounts in and around Austin, TX with occasional overnight travel. Reliable vehicle access is required for local area trainings.

Key Responsibilities

Store Calls and Management:

  • Create store routing:
    • Establish monthly store visits
    • Coordinate with Inside Sales Rep (ISR) to place monthly calls to any accounts being visited less than once per month
  • Develop relationships with Department Manager, Buyer, Demo Coordinator, Store Leadership
  • Familiarize yourself with the nutrition department/team, the store/team, the other departments, the store calendar, etc.
  • Identify educational opportunities, conduct floor trainings when possible and appropriate, and make appointments with Department Managers for follow-up training
  • Set up sit-down staff trainings at all stores
  • Place orders for stores when possible
  • Manage customer expectations regarding shipping lead times

Merchandising and Promotions:

  • Communicate National and Regional promo plans to store level buyers and managers
  • Develop and execute merchandising strategies with stores based on National and Regional promo plans
  • Create promo calendars with stores that do not have National or Regional promo plans
  • Schedule end-cap or off-shelf placement with stores in support of promotions and create suggested orders
  • Manage account advertising budgets, promotional plans, and merchandising plans
  • Ensure Vega products are 100% in stock at store level
  • Secure prominent, eye-level shelf placement in each product category at store level
  • Identify cross-merchandising opportunities throughout the store and work with buyers, department managers, and store leadership to implement placement throughout the store
  • Talk with end consumers at store level to educate and assist stores in selling Vega products
  • Place POS materials at stores

Trade Spend:

  • Utilize your trade spend to maximize your sales growth priorities and objectives
  • Analyze trade spend reports to ensure efficient and effective use of trade spend dollars to maximize sales growth

Demo Coordination:

  • Recruit new Demo Representatives as needs arise in conjunction with the Experiential Coordinator
  • Schedule demos at top stores based on demand and support needs
  • Analyze demo reports from the demo reps to ensure effective product demos. Ensure demos being done at the right stores, on the right days, at the right time of day
  • Perform demos and/or in-store consumer samplings yourself on a regular basis

Working with Internal Departments:

  • Work with Accounts Receivable to resolve persistent late payments from problem stores
  • Inform all departments of large promotions to reduce chance of out of stocks and work load backlog
  • Ensure customer files are accurate and inform Customer Experience Rep (CER) of any changes
  • Contact CER regarding specific shipping requests or questions
  • Create reports outlining sales promotion recaps and store performances
  • Analyze reports to identify areas of opportunity and threats
  • Advise Marketing Department of opportunities for promotions and threats from competition
  • Work trade shows and special events

Skills and Qualifications

  • University or College Degree in Business or Marketing an asset
  • Experience in the Natural Health Food industry an asset
  • 3-5 years of previous experience in field sales
  • Exceptional Microsoft Office knowledge
  • Excellent interpersonal skills
  • Comfort and skill in problem solving and resolving customer issues
  • Exceptional organizational skills
  • Previous CRM use an asset

VEGA “Must Haves”

  • You have an unrelenting desire to achieve
  • You are successful and happy in all areas of your life
  • The outdoors isn’t just the place between your car and house
  • You have a sense of humor and passion for health and wellness
  • You love to have fun, but take your responsibilities seriously
  • You live the Vega brand

Benefits of Working for VEGA

  • Competitive compensation plan
  • Open Book Management
  • Monthly Vega product at no cost
  • Profit Sharing
  • Performance Bonuses
  • Employee assistance program (EAP)
  • Flexible Extended Health/Dental Plan
  • Fitness Subsidy
  • Education Fund